✧ Each piece is handmade and photographed, and we will do our best to fully present the details, glaze, texture, and overall condition of the piece.

✧ Due to differences in lighting, screen display, or viewing devices, there may be slight color differences between the actual product and the photos, which is normal.

✧ We carefully inspect and photograph details, minor marks, handmade textures, and natural firing marks.

✧ If a piece has obvious flaws, special marks, or structural defects, it will be clearly indicated in the product description and additional videos. Please be sure to read and confirm carefully before purchasing.

✧ Handmade ceramic pieces may have slight irregularities during the production process (such as glaze flow, small pores, ash spots, handmade marks, slight height differences, etc.). This is one of the characteristics of handmade items and is not considered a defect.

✧ Once an item is sold, returns or refunds will not be accepted for reasons such as personal preference, differences in imagination, misjudgment of size, or non-defective factors, unless the item is damaged, broken, or severely damaged during shipping.

✧ If the item arrives damaged, please provide the following within 24 hours of receipt:

－Complete unboxing video

－Photos of the damaged item

－Photos of the outer packaging condition

And contact us for assistance with subsequent processing.

✧ To protect the rights of both parties, it is recommended to record the entire unboxing process. Without a complete unboxing record, it may affect subsequent judgment and claims processing.

Thank you for understanding the uniqueness and irreplicability of handmade works and for cherishing every encounter.